B48 Privacy Policy — How We Protect Your Information
Your privacy is b48’s priority. This document clearly explains what information we collect, how it is used, and the rights you have as a user of our platform in Malaysia.
Effective Date: 1 January 2026. This policy applies to all b48 users in Malaysia.
What information does b48 collect from you?
When you register or use the b48 platform, we collect certain categories of information to ensure our services run smoothly and securely. The information collected falls into the following main types:
Account Information: Full name, mobile number, email address, date of birth, and encrypted password. This information is required to verify your identity and enable you to log in to your b48 account.
Payment Information: Bank name, bank account number (stored in masked form), deposit and withdrawal history in Malaysian Ringgit (RM/MYR). b48 does not store credit or debit card numbers directly — all payment transactions are processed through secure third-party payment gateways.
Device and Browser Information: IP address, device type, operating system, browser type, screen resolution, and approximate location based on IP. This information is used to detect suspicious login attempts and optimize your experience on mobile.
Usage Data: Game records, betting history, session times, access frequency, and activity logs within the platform. This data helps us understand usage patterns and continuously improve our services.
What does b48 use your information for?
B48 uses collected information solely for legitimate purposes directly related to delivering platform services. We do not sell, rent, or trade your personal information to any third party for their own commercial gain.
Your information is used primarily for the following purposes:
- Account management: Verify your identity, process registration, and secure your login.
- Transaction processing: Accurately verifying and recording MYR deposits and withdrawals.
- Platform security: Detecting and preventing fraud, multiple accounts, and cyber threats.
- Customer support: Enables the b48 support team to provide accurate and prompt assistance when you contact us.
- Legal compliance: Meet reporting and compliance obligations required by relevant Malaysian laws.
- Service improvements: Analysing aggregated usage patterns to improve platform functionality and experience.
B48 does not use your data to send marketing communications without your consent. If you agree to receive promotional information at registration, you can withdraw consent anytime through your account settings.
Cookies and tracking technologies — what you need to know.
B48 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help the platform remember your preferences, maintain login sessions, and ensure consistent performance.
We use two types of cookies. First, essential cookies required for basic platform functions like session authentication and security — these cannot be disabled. Second, analytical cookies that help us understand how users interact with the platform for improvement purposes. Analytical cookies may be declined through your browser settings without affecting core platform functions.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may cause some platform functions to stop working properly. We recommend keeping essential cookies enabled for the best b48 experience.
How is your data stored and protected?
B48 implements various technical and operational security measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. All data transmitted between your browser and b48 servers is encrypted using industry-standard security protocols.
Your account password is stored in hashed form and cannot be decrypted. Sensitive payment details such as bank account numbers are stored in masked format, and only authorised personnel with strictly limited, need-to-know access can view this data.
B48 retains your personal data as long as your account is active or as needed to provide services. After account closure, your data will be kept for the period required by Malaysian law before being securely deleted. Any significant data security breaches will be notified to affected users within a reasonable timeframe.
Does b48 share your information with other parties?
B48 does not sell or trade your personal information to third parties for their own marketing purposes. However, in certain limited situations, we may share your information with specific parties as outlined below.
Payment service providers: Payment gateways and partner banks processing your MYR deposit and withdrawal transactions will receive the necessary transaction information. These providers are bound by strict confidentiality obligations.
Statutory authorities: b48 may disclose information when required by law, court order, or lawful authorities in Malaysia. Such disclosures will be limited to the minimum necessary.
Security enforcement: In cases of fraud, money laundering, or cybercrime, b48 reserves the right to share relevant information with the appropriate law enforcement authorities. Outside of these circumstances, your personal information will not be shared with any third party without your explicit consent.
Your rights as a b48 user — know what you can request
You have the right to request a copy of the personal information we hold about you. Access requests can be submitted via b48 support email and will be processed within 14 working days.
If the information we hold is inaccurate or outdated, you have the right to request corrections. You can update basic details like phone number and email directly via your b48 account settings.
You may request deletion of your account and personal data. Such requests will be processed subject to data retention obligations under Malaysian law. Data necessary for financial records and legal compliance will be retained for the required period.
Changes to this Privacy Policy
B48 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Significant changes will be notified via notices on the platform or emails to registered users. The effective date at the top of this page indicates the current valid version. Continued use of the b48 platform after amendments are published is considered acceptance of the updated policy. We encourage you to review this page regularly to stay informed.
How to contact the b48 team about privacy
If you have any questions, concerns or requests related to this Privacy Policy or how we handle your personal data, please contact the b48 support team by email at [email protected]. Please clearly state that your enquiry relates to data privacy so it can be directed to the relevant officer. We are committed to responding to all privacy-related enquiries within 5 business days. For general questions about the platform, you may also refer to the FAQ us.
Confident in our protection? Start your journey with b48
Create your b48 account today and enjoy a safe, responsible online entertainment experience fully in Malay — designed specifically for you in Malaysia.